Answer the questions briefly. You will receive an initial assessment of the urgency and a plausible renovation method (trenchless, if possible).
Acute (congestion / rupture) = always clarify quickly.
Collapsed = often stabilize first, then renovate.
For rapid project clarification: Canal heroes 24/7 041 562 31 31
Proposal & next step
The Canton of Zurich is the most populous canton in Switzerland – and one with a particularly heterogeneous built environment. From the densely populated agglomeration communities on Lake Zurich through the industrial sites in the Limmattal valley and the growth communities in the Glatt valley to the more rural areas in the Zurich Oberland, Wine Country and Lowerland: Throughout, properties are located on sewer systems that are past their prime.
The AWEL – the Office for Waste, Water, Energy and Air of the Canton of Zurich’s Building Authority – has examined the condition of the property’s sewage system in a study of representative municipalities. The results are clear: A significant proportion of the private pipes has defects. The Office has quantified the cantonwide renovation needs at around 1 billion francs. The reasons are obvious – leaky pipes pollute the soil and groundwater, and intrusive foreign water strains the sewage treatment plants with unnecessary effort and unnecessary costs.
In the canton of Zurich, the supervision of private property drainage is carried out by the respective municipality. The AWEL, Department of Water Protection, Section of Urban Drainage, performs the cantonal oversight function and approves the municipal urban drainage regulations (SEVO). For you as the owner, this means: Your municipality is your direct contact – and we are your contact for the technical implementation.
Years of experience
The idea is as simple as it is effective: the damaged pipe remains in the ground and receives a completely new, dense surface from within. Access is provided via existing control shafts, entry shafts, or inspection openings – without excavators, without road disruption, without permitting procedures for underground construction work in public spaces.
The AWEL recognizes this method: The cantonal guidelines for the condition assessment and rehabilitation of the property’s sewage system describe the hose line renovation as the standard method, where the condition and capacity of the existing pipeline allow it. Many Zurich communities – from Dietikon through Wädenswil to Illnau-Effretikon – rely on the trenchless method because it is faster, cheaper, and less disruptive to the neighborhood.
What this means for your property in the canton of Zurich:
The correct procedure depends on the specific damage situation – and whether a single joint is leaking or the entire main line is at the end of its lifespan. We assess each case individually and recommend the course of action that is most economically and technically feasible for your situation.
Before a liner can be installed, the pipeline must be navigable. Root masses, lime encrustations, protruding reinforcement bars, or concrete remnants from previous connection work – with remote-controlled milling robots, we eliminate such obstacles with millimeter precision. After an inliner renovation, the robots precisely reopen the lateral pipelines.
Leaking control shafts and damaged joint connections are one of the most common causes of damage in the canton of Zurich – and at the same time the largest entry point for foreign water into the sewer system. Especially near Lake Zurich, the Limmat and the Glatt, where the groundwater level is high, this has a direct impact on the sewage treatment plants. We repair both without digging: using shortliners, injection technology or stainless steel manholes – depending on the situation.
For clearly identifiable damage areas, we use stainless steel sleeves. They are precisely positioned and mechanically fixed using a hydraulic clamping device under camera control. Instantly tight, permanently reliable, and suitable for pipe diameters from 100 mm to 700 mm.
Whether your property is located in Horgen, Kloten, Regensdorf or Wetzikon – the process with Kanalhelden is always structured, transparent and tailored to the requirements of your municipality:
You contact us – ideally with the existing TV protocol and the sewer plan. If your municipality has initiated the condition survey, there is usually already documentation available. If you do not have any documents, we will carry out the inspection.
We evaluate the findings, determine the appropriate procedure, and create a transparent, position-based quote. Each service is clearly outlined – no rough estimates, no hidden costs.
Together with you, the administration or the relevant planner, we clarify access routes, deadlines and the administrative coordination. In the canton of Zurich, the building department or the water protection office of your municipality is the competent authority – we know the procedures and contact persons in the Zurich municipalities and take on the coordination for you if necessary.
Professional, on time and in accordance with standards according to SIA 190 and SN 592 000. In most cases within 1 to 3 working days. Our teams work quietly, cleanly and with consideration – whether in a residential street in Thalwil or in a commercial area in Volketswil.
You will receive a complete dossier: CCTV footage of the repaired pipes, the updated sewer plan, and the formal proof of tightness according to VSA guidelines and SN 592 000. This dossier will be submitted to the construction department of your municipality for approval. If the last condition assessment report is less than 10 years old, the municipality can waive the requirement to submit it again – otherwise, we will provide the complete new report immediately.
The serious answer: It depends on the specific case. According to AWEL, the average renovation costs in the canton of Zurich are around CHF 400 per linear meter – with the range varying considerably depending on the damage, the procedure, and accessibility.
What we can certainly tell you, however: A trenchless canal renovation usually costs more than a conventional one. 3 to 4 times cheaper Instead of conventional excavation. The most expensive positions – underground construction, excavation, reconstruction of roads, traffic control – are completely eliminated. In the canton of Zurich, where road reconstruction projects, depending on the municipality, involve complex approval procedures and high costs, this makes a significant financial difference.
The main cost factors:
Good to know: Depending on the municipality, the costs of the condition assessment – i.e., the camera surveillance – can be covered by the municipality as part of a public canal renovation, while the actual maintenance is the responsibility of the owner. The regulation varies from municipality to municipality and is specified in the respective SEVO (Village Drainage Ordinance). We will clarify the specific situation with your municipality beforehand.
Our Promise: You will receive a detailed, written quote with clearly-listed items before we touch on any of them. The amount stated is the amount you will pay.
From the row house in Urdorf to the agricultural enterprise in Fehraltorf – we renovate for everyone who needs a dense and functional sewer system:
There are numerous providers in the canton of Zurich. What sets us apart from others is the combination of technical expertise and local knowledge – something that is not a given in a canton with over 160 municipalities:
One contact person, one team, one result. We coordinate plumbing installers, structural engineers and the official coordination with the construction department or water protection authority of your municipality – whether in Meilen, Wallisellen, Affoltern am Albis or Embrach. We are familiar with the municipal settlement drainage regulations and speak the language of the relevant authorities.
Our quotes are itemized in a precise manner. You pay for what is included – nothing more and nothing less. Even if something unexpected occurs during execution, we first discuss it with you.
Uster on Monday, Dietikon on Wednesday, Wädenswil on Friday – our plans are in place. And yours are too.
TV protocol, audit plan, leak detection – everything according to VSA guidelines and SN 592 000. In the canton of Zurich, where each municipality has its own SEVO and the requirements can vary in detail, we provide the documentation exactly as your municipality requests.
Pipe failure on Sunday morning in Horgen? Traffic jam on the holiday in Bülach? We are available – 365 days a year, around the clock. From our location in Rümlang, we can reach the entire canton in the shortest time possible.
From our location at Schulstrasse 2 in 8153 Rümlang, we can reach the entire canton of Zurich in a short time – from the Zurich Lowerland through the Agglomeration to the Upper Valley and to the lake shore.
Kanalhelden AG – Location: Zurich
Schulstrasse 2
8153 Rümlang
Tel. 043 215 09 36
[email protected]
Area of operation Canton Zurich (outside the cities of Zurich and Winterthur): Uster, Dübendorf, Dietikon, Schlieren, Kloten, Opfikon, Wallisellen, Bülach, Regensdorf, Adliswil, Thalwil, Horgen, Wädenswil, Richterswil, Meilen, Stäfa, Männedorf, Küsnacht, Zollikon, Rüschlikon, Wetzikon, Pfäffikon, Hinwil, Wald, Rüti, Volketswil, Greifensee, Urdorf, Birmensdorf, Affoltern am Albis, Mettmenstetten, Embrach, Rafz, Andelfingen, Illnau-Effretikon, Fehraltorf, Bassersdorf, Nürensdorf, Oberglatt, Niederglatt and all the other municipalities in the canton of Zurich.
In the canton of Zurich, the respective municipality – specifically the building department or the municipal water protection authority – is responsible for overseeing the private property drainage system. Renovation obligations typically arise in three situations: in a building application for new or renovation construction, where the municipality checks the condition of the existing drainage system (in construction projects with an impact on the property drainage system, or if the last condition assessment is more than 10 years old); during a public sewer renovation, where the municipality also allows private connections to be inspected; or as part of a recurring municipal condition survey, as many Zurich municipalities are now systematically conducting this procedure. The legal basis is the Federal Water Protection Act and the municipal settlement drainage regulation (SEVO).
In over % 90 cases, yes. The trenchless pipe liner rehabilitation is a recognized standard procedure in the canton of Zurich and is explicitly described in the canton’s guidelines for condition assessment and rehabilitation. The prerequisite is that the damage pattern allows for the method – in the case of completely collapsed pipes, extreme cross-sectional deformation or faulty connections that need to be structurally corrected, a local intervention is inevitable. We will clarify this with you in a transparent manner beforehand. For all other damage patterns – cracks, leaking seals, root growth, corrosion – trenchless rehabilitation is the most efficient and cost-effective solution.
The construction time alone for most projects is one to three working days – whether it’s a single-family home in Stäfa or a commercial property in Kloten. Larger developments, apartment buildings, or industrial facilities can also take up to three weeks depending on the length of the pipeline. Additionally, we work in stages. The lead time: Depending on the municipality and the approval process, you can expect three to six weeks from the offer to the start of construction. In an emergency – traffic jams, pipe breaks, or an acute water leak – our 24/7 patrol service is on site within an hour.
The technical lifespan of a properly executed inliner renovation is 50 to 70 years, which is comparable to a completely newly installed pipeline. The warranty is based on SIA standard 190 and SN 592 000. The AWEL quantifies the average renovation costs in the canton of Zurich at around CHF 400 per linear meter – an inliner will recover this investment several times over the decades. Furthermore, the manufacturers of the liners used offer product warranties of up to 10 years. The smooth inner surface also reduces deposits and reduces future maintenance costs.
Yes, absolutely. Without current satellite television recordings, neither the correct procedure can be determined nor a reliable offer prepared. In the canton of Zurich, the following applies: If the last condition assessment date is less than 10 years old, the existing result can be used for evaluation. If the recording is older or not available, a new camera survey must be conducted. The recordings must be submitted to the construction department of your municipality before construction begins for review. We conduct the inspection using our own high-resolution camera technology and prepare the complete inspection report – in the format requested by your municipality.
Basically, yes. With renovations of the external pipes – from the building to the public sewer connection – you practically notice nothing as a resident. With sprayliner work on sewer pipes inside the building, individual sanitary facilities can be out of service for a few hours per section – usually a half to a whole day. In apartment building communities and multi-family buildings, such as those that are particularly common in the canton of Zurich, we coordinate the work so that at least one functioning wet room is always available per unit. A removal was never necessary in our projects in the canton of Zurich.
According to the Water Protection Act, the maintenance obligation for private property drainage systems lies with the property owner. If your municipality, as part of a public sewer renovation, also has the private connections inspected, the costs of the condition assessment – depending on the SEVO – can be covered by the municipal special financing for wastewater. The renovation itself, however, remains the responsibility of the owner. In the event of sudden damage – such as a pipe rupture with consequential damage – the building insurance of the Canton of Zurich (GVZ) or your building water insurance applies, depending on the policy. Age-related wear and tear is not covered by insurance – for this, the renovation costs in the Canton of Zurich are generally tax-deductible as valuable property maintenance. We provide the complete documentation for the municipality, insurance company, and tax authority.
A tenement building from the 1970s in Uster with 16 residential units and a common sewer line of about 110 meters in length was facing a comprehensive renovation. As part of a municipal GEP (General Drainage Plan) project, the municipality had systematically examined the private sewer lines using a video camera. The findings: continuous crack formation in the brickwork system, multiple leaking joints, and advanced root growth through the garden hedges along the sewer line. The Uster construction department had served notice to the tenement building owners’ association to repair the damage in a timely manner.
The particular challenge: 16 owners with different time perspectives, a common management that was not to be interrupted, and the requirement that all the gardens and the adjacent playground were to be left untouched.
Our solution: Complete trenchless liner rehabilitation of the base line, supplemented by short liners on eleven critical joint connections and targeted robot milling operations for root removal. The sealing test according to VSA guidelines and SN 592 000 was passed on the first try. The complete documentation was submitted to the Uster construction department in a timely manner and accepted.
Renovation duration: 5 working days.
Has your municipality complained about the condition of your sewer system? Was a condition survey requested in the building application? Or do you want to proactively check the state of your sewer system? Then contact us – free of charge, uncomplicated and without pressure to buy.
Send us your TV log and your sewer plan – we will contact you within 24 hours with a thorough assessment. No documentation available? Then we will start with a professional camera inspection and take care of everything else.
Whether an acute emergency on the weekend in Wädenswil or planned portfolio renovation for an administration in Dübendorf – we handle it. Professionally, without digging wherever possible and with the complete documentation in the format your municipality requires. That way, canal renovation is done for you – and for the construction department.
Kanalhelden AG
Meierhofstrasse 9
6032 Emmen
Tel. 041 562 31 31
[email protected]
www.kanalhelden.ch
Kanalhelden AG
Schulstrasse 2
8153 Rümlang
Tel. 043 215 09 36
[email protected]
www.kanalhelden.ch
Kanalhelden AG
Aarbergstrasse 15
3044 Innerberg
Tel. 031 561 92 86
[email protected]
www.kanalhelden.ch
Kanalhelden AG
Güterstrasse 19
4133 Pratteln
Tel. 061 563 31 84
[email protected]
www.kanalhelden.ch
Kanalhelden AG
Archplatz 2
8400 Winterthur
Tel. 043 215 09 36
[email protected]
www.kanalhelden.ch
Kanalhelden AG
Zollrain 2
5000 Aarau
Tel. 056 561 68 35
[email protected]
www.kanalhelden.ch
Kanalhelden AG
Tannwaldstrasse 2
4600 Olten
Tel. 056 561 68 35
[email protected]
www.kanalhelden.ch