SEWER CLEANING FOR INSURANCE AND CLAIMS EXPERTS

When water damage is reported, one thing counts above all for insurance companies: quick action to minimize the damage and a clear determination of the cause. You need a partner on site who not only solves the problem, but also provides you with reliable facts for the cover check and the damage dossier.

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Home - Sewer cleaning for sewer connections and damage experts

ONE CONTACT PERSON: FOR LOSS MINIMIZATION AND EXPERT OPINIONS

COST EFFICIENCY: MINIMIZE CONSEQUENTIAL DAMAGE & REDUCE RENOVATION COSTS

COMPLETE DOCUMENTATION: PRESERVATION OF EVIDENCE FOR YOUR CLAIMS EXPERTS

TYPICAL SITUATIONS FROM EVERYDAY INSURANCE LIFE:

UNCLEAR CAUSE OF WATER DAMAGE

A cellar is flooded, but it is unclear whether a burst pipe, a backflow from the sewer system or a lack of maintenance is to blame. We clarify the cause with pinpoint accuracy using TV inspection and leak detection - for your clear decision on insurance cover.

ACUTE DAMAGE REDUCTION REQUIRED

After a storm, there is a risk of massive consequential damage to the building fabric of the policyholder because the water does not drain away. We are on site immediately, carry out emergency sewer cleaning and pump out manholes to limit the damage.

PRESERVATION OF EVIDENCE FOR RECOURSE CLAIMS

You suspect that a blockage was caused by improper use (e.g. foreign objects) and are investigating recourse. We provide you with high-resolution videos and photos directly from the pipe that prove beyond doubt that a third party is at fault.

EXPENSIVE CIVIL ENGINEERING AND POINTING WORK IMMINENT

A defective pipe needs to be repaired, but the conventional method would destroy walls and drive up the cost of the damage. We renovate the pipe from the inside using inliner technology - this saves massive costs and shortens the repair time enormously.

HIGH COORDINATION EFFORT IN THE EVENT OF A CLAIM

Coordinating the emergency response, root cause analysis and subsequent repair costs your experts valuable time. With us, you get everything from a single source, from the initial pipe cleaning to the final renovation quote.

OUR SOLUTIONS FOR INSURANCE COMPANIES

Reliability is the be-all and end-all in claims management. We support claims inspectors and performance auditors with state-of-the-art technology and guarantee rapid processing at the site of the claim. Whether it's an acute emergency operation to limit water damage or a detailed condition survey for complex claims: you receive results that enable you to settle claims quickly and fairly - digitally, objectively and fully documented.

+041 562 31 31

Sewer cleaning for insurance companies - Kanalhelden technicians check manholes and drains in underground parking garages for quick damage assessment

Sewer cleaning and sewer renovation for insurance companies - Kanalhelden team with special vehicle and technology documenting water damage

Pipe cleaning for insurance claims - Kanalhelden specialist cleans sewer pipes with a high-pressure hose to preserve evidence for claims experts

SERVICES FOR CLAIMS EXPERTS & AGENCIES

24H EMERGENCY SERVICE (LOSS MINIMIZATION)

In the event of acute water damage to your insured persons: We are on site quickly to prevent expensive consequential damage to buildings and household contents.

SEWER & PIPE CLEANING

Professional removal of blockages in downpipes and underground pipes to quickly restore normal conditions.

TV INSPECTION & EXPERTISE

We film the damage pattern in the pipe with millimeter precision. This means you know immediately whether there is an insured event (e.g. burst pipe) or a cause of rejection (e.g. age-related corrosion or root growth).

VACUUMING WORK FOR STORM DAMAGE

Professional pumping out of flooded cellars, elevator shafts and underground garages after natural disasters.

COST-EFFICIENT INLINER REFURBISHMENT

Trenchless renovation of defective wastewater pipes. The budget-friendly alternative to manual pipe replacement that massively reduces your damage costs.

THE PROCESS: FAST, OBJECTIVE, DOCUMENTED

FAST INTERVENTION ON SITE & CLEAR OFFER

We move out on behalf of the insurance company or the customer and the first thing we do is to limit the damage immediately.

CAUSAL RESEARCH & REPORTING

After the pipe cleaning, we analyze the defect. You will promptly receive a transparent report for your coverage check.

ECONOMIC OFFER POSITION

We will immediately provide you with a reliable cost estimate for the permanent repair of the damage (e.g. by inliner renovation).

LEGALLY COMPLIANT DOCUMENTATION

You receive all flushing reports, inspection videos and photos in digital format - perfect for your insurance company's electronic claims dossier.

DOCUMENTATION THAT SPEEDS UP YOUR CLAIMS SETTLEMENT

We provide facts and evidence to support your decisions and reduce queries from policyholders:

OBJECTIVE CAUSE ANALYSIS

Photos and videos that clearly show the cause of the water damage.

Have your drain cleaned: Information about drain cleaning | Kanalhelden AG

RELIABLE REFURBISHMENT PROPOSALS

Detailed cost estimates for trenchless solutions for optimal provisioning.

CLEAN DISHWASHING REPEATS

Clear proof of the emergency services provided.

DIGITAL DATA DELIVERY

Simple import of the logs into your claims system.

FAQ - QUESTIONS FROM CLAIMS MANAGEMENT

HOW QUICKLY CAN YOU MOVE OUT TO MINIMIZE THE DAMAGE?

We prioritize emergencies where acute building damage is imminent. Thanks to our dispatching, we can be at the scene of the damage around the clock in the shortest possible time.

CAN YOU PROVE FOR OUR EXPERTS WHERE THE DAMAGE COMES FROM?

Yes, our TV inspection shows exactly whether a pipe is broken, joints have shifted or there are structural defects. This provides you with the basis for the coverage decision.

CAN YOUR REPORTS BE USED FOR THE CLAIMS FILE?

Absolutely. We document objectively, neutrally and in high quality so that damage inspectors can often assess the case directly from their desk.

DOES INLINER REFURBISHMENT REALLY SAVE DAMAGE COSTS?

Yes, massively. As we repair defective pipes from the inside, there is no need for expensive ancillary work such as breaking up floors, tiling work or drying equipment when repairing damage.

HOW DO POLICYHOLDERS OR AGENCIES REACH THE CHANNEL HEROES?

For immediate interventions and inquiries, we are available 24/7 on 041 562 31 31.

If you are looking for a reliable partner who delivers clean work and speaks your language, we are here to help.

Would you like to take advantage of attractive partner benefits or request a quote for your project? Get in touch with us:

Lucerne

Kanalhelden AG
Meierhofstrasse 9
6032 Emmen
Tel. 041 562 31 31
[email protected]
www.kanalhelden.ch

Zurich

Kanalhelden AG
Schulstrasse 2
8153 Rümlang
Tel. 043 215 09 36
[email protected]
www.kanalhelden.ch

Berne

Kanalhelden AG
Aarbergstrasse 15
3044 Innerberg
Tel. 031 561 92 86
[email protected]
www.kanalhelden.ch

Basel

Kanalhelden AG
Güterstrasse 19
4133 Pratteln
Tel. 061 563 31 84
[email protected]
www.kanalhelden.ch

Winterthur

Kanalhelden AG
Archplatz 2
8400 Winterthur
Tel. 043 215 09 36
[email protected]
www.kanalhelden.ch

Aargau

Kanalhelden AG
Bahnhofplatz 4a
5000 Aarau
Tel. 056 561 68 35
[email protected]
www.kanalhelden.ch