Answer the questions briefly. You will receive an initial assessment of the urgency and a plausible renovation method (trenchless, if possible).
Acute (congestion / rupture) = always clarify quickly.
Collapsed = often stabilize first, then renovate.
For rapid project clarification: Canal heroes 24/7 041 562 31 31
Proposal & next step
Lucerne is a city on the water and a city with a building substance that has endured for generations. Whether venerable properties in the Old Town, apartment buildings in Maihof, cooperative housing estates in Littau, or condominiums in Tribschen: Beneath many Lucerne buildings lies a drainage system that is 40, 50, or more years old. Stoneware pipes, cast iron pipes, or concrete pipes, which once functioned flawlessly, are now showing signs of age – creeping, barely visible, but consequential.
The problem is exacerbated in Lucerne by its unique location: Lake Lucerne, the Reuss river, and a high groundwater table make leaky sewage systems a serious issue for water protection. The City of Lucerne takes this matter seriously. The Civil Engineering Department, Drainage Division, manages drainage infrastructure worth approximately CHF 565 million and monitors the approximately 40 kilometers of private pipes in the city with increasing strictness. Anyone building, renovating, or flagged during an inspection cannot avoid a condition assessment. The drainage ordinance, fully revised in 2023, further tightens the requirements.
Sounds like a lot of work? Not necessarily. Because the right renovation technique makes the difference between a major project and a clean job in a few days.
Years of experience
The basic principle is simple: the damaged pipe remains in the ground, but gets a completely new, tight surface from the inside. The rehabilitation is carried out through existing shafts, cleaning openings or inspection hatches – without excavation, without ripped-up sidewalks, without weeks of road closures in front of the house.
The city of Lucerne itself uses this method, by the way, for the renovation of its own sewer network: Wherever the capacity of the existing sewer is sufficient, the civil engineering department relies on relining. And our own key figures confirm the success: over 10 kilometers of renovated sewage per year, more than 180 property connections nationwide, 100 % passed leak tests.
What this means for you in Lucerne specifically:
Not all damage requires the same approach. We assess each situation individually and recommend the procedure that is the best choice for your pipeline – technically, in terms of time, and financially.
Before a liner can be installed, the pipe must be clear. Root networks, calcifications, concrete residues, or metal parts protruding into the pipe are precisely removed using remote-controlled milling robots. The robots are also used after a pipe rehabilitation to reopen lateral connections from kitchens, bathrooms, or washing machines with millimeter precision.
Leaking manholes and defective joint sleeves – the connection points between individual pipe segments – are the most common entry point for extraneous water into Lucerne's sewer systems. Given the high groundwater level around Lake Lucerne, this is not just a nuisance, but a real water protection problem. We are rehabilitating both without excavation: using short liners, injection technology, or stainless steel sleeves – depending on the type of damage and accessibility.
For clearly defined damage areas, we also use stainless steel sleeves. They are precisely positioned under camera control with a packer and mechanically secured. Suitable for pipe diameters from 100 mm to 700 mm – an immediately effective, permanent, and statically highly resilient repair.
So that you know exactly what to expect – this is what a typical sewer rehabilitation in Lucerne looks like with Kanalhelden:
You will contact us with your request. Ideally, you will provide us with the existing TV inspection report and the sewer plan. Don't have any documents yet? No problem – we will naturally carry out the inspection ourselves.
We will evaluate the findings, determine the appropriate procedure, and provide you with a transparent, itemized quote. Every single service is clearly listed – you will see exactly what you are paying for.
Together with you, the administration, or the responsible planner, we will inspect the property. We will clarify access, deadlines, and, if necessary, coordinate with the Civil Engineering Office of Lucerne.
Professionally, on time, and in compliance with SIA 190 standards. In most cases, within 1 to 3 business days. Our teams work quietly, cleanly, and considerately – in Lucerne residential neighborhoods as well as in commercial areas.
Upon completion, you will receive a comprehensive dossier: TV log of the rehabilitated sections, the updated sewer plan, and the formal leak tightness certificate. We will prepare the «Application for LES Permit» form and the rehabilitation concept for the Settlement Drainage Department together with you if needed – so that nothing is held up during the official review.
The fair answer: It's impossible to say for certain. Every line is different, and every property has its peculiarities. And anyone who gives you a price over the phone without an inspection is either a psychic or untrustworthy.
But what we can guarantee you: trenchless sewer rehabilitation in Lucerne, based on experience, costs 3 to 4 times less as a classic excavation. Why? Because the most expensive components – civil engineering, road restoration, traffic rerouting, garden reclamation – are completely eliminated. This is a massive advantage, especially for properties in downtown Lucerne, where every road opening triggers official approval and associated ancillary costs.
What factors determine the price:
Our Promise: You will receive a detailed written quote before we even begin. Every item is traceable. And what's in it is binding – no addendums, no fine print.
From the historic old town house on Hirschengraben to the commercial property in Emmen – we renovate for everyone who relies on a functioning sewer system:
There are various providers in Lucerne and Central Switzerland. What sets us apart is not a single strength, but the way we think about things together:
We don't just do the renovation – if needed, we also coordinate plumbers, civil engineers, and official approvals with the civil engineering department of Lucerne or the respective municipality. One point of contact, one team, one result.
You pay what's stated in the quote—no more, no less. We work with clearly itemized individual services, not with lump-sum estimates. Unexpected additional charges don't exist with us.
An agreed-upon appointment is an agreed-upon appointment. We will not postpone because another order has come up. Your schedule is binding for us – just as our commitment is to you.
TV inspection logs, sewer plans, leak test certificates – all in accordance with VSA standards and in a format that the Lucerne Civil Engineering Department accepts directly for review. You won't need to prepare anything, add information, or follow up by phone.
Water ingress on Sunday morning? Backflow on a public holiday? We are available – around the clock, 365 days a year. Our base in Emmen is less than 10 minutes from Lucerne city center.
Our headquarters are located at Meierhofstrasse 9 in 6032 Emmen – directly on the city border with Lucerne. From here, we can reach the entire city area and the surrounding agglomeration municipalities in just a few minutes.
Kanalhelden AG - Lucerne Location
Meierhofstrasse 9
6032 Emmen
Tel. 041 562 31 31
[email protected]
Area of operation region Lucerne
Old Town, New Town, Maihof, Obergrund, Wesemlin, Bramberg, Bruch, Tribschen, Langensand, Matthof, Littau, Reussbühl, as well as the municipalities of Emmen, Kriens, Horw, Meggen, Adligenswil, Ebikon, Root, Buchrain, Rothenburg, Malters, Schwarzenberg, Udligenswil, Küssnacht am Rigi, Stans, Hergiswil, Sarnen, and other municipalities in Central Switzerland.
The Civil Engineering Department of the City of Lucerne, Drainage Division, requires rehabilitation if your property drainage no longer meets water protection regulations – in other words, if pipes are leaking, wastewater is escaping into the soil, or extraneous water is entering. In practice, this often becomes relevant in connection with construction projects: Even for renovations or extensions where no measures are planned for the sewage system, the city requires proof of the condition of the underground pipelines. If the inspection is negative, a rehabilitation order follows. The total revision of the Urban Drainage Ordinance in 2023 has further tightened the requirements for private drainage systems.
A blanket answer would be unprofessional – the costs depend on factors such as pipe length, pipe diameter, extent of damage, and accessibility. As a rough guideline: trenchless sewer rehabilitation using the liner or short liner method is generally 3 to 4 times cheaper than a classic excavation. For a localized repair with a short liner, costs start in the low four-figure range. A complete rehabilitation of a house connection can range between CHF 5,000 and CHF 20,000, depending on the length and complexity. We will provide you with a transparent quote before we start any work.
In the overwhelming majority of cases, yes. More than 90 % of the damage patterns we encounter in Lucerne properties can be repaired without excavation – via existing access shafts, cleaning openings, or inspection hatches. The city of Lucerne itself also relies on relining for the renovation of its public sewer network whenever the existing capacity allows. Only in the case of completely collapsed pipes or massive cross-section deformations is an localized intervention unavoidable – but we will communicate this openly to you before awarding the contract and never present it as a surprise.
The actual construction time for most projects in Lucerne is between one and three working days. Larger properties, such as developments in Littau or apartment buildings in Maihof, can take one to three weeks depending on the scope, but in stages so that operations can continue. You should also factor in the lead time: from inquiry and quote to approval by the Department of Settlement Drainage, expect about three to five weeks. In emergencies – backups, pipe bursts, water leaks – our 24/7 on-call service kicks in and we are on-site within an hour.
The expected service life is 50 to 70 years – comparable to a completely newly laid pipe. This aligns with the practical experience of the City of Lucerne itself, which calculates a service life of 70 to 80 years for its public sewage infrastructure. The warranty complies with SIA Standard 190. The materials we use have been tested for long-term use and come with manufacturer product guarantees. Furthermore, the smooth inner surface of the liner offers the advantage that deposits form significantly more slowly than in old socket pipes – this measurably reduces future maintenance costs.
Yes. The Civil Engineering Department of Lucerne requires a current sewer television inspection as a basis for every renovation. According to the city's regulations, the evaluation may only be carried out by qualified companies. If a TV report from an official condition survey already exists, it can serve as a basis. If you do not yet have any recordings, we will carry out the inspection with our own camera technology and prepare a complete inspection report. The results will be submitted to the Department of Urban Drainage along with the «LES Permit Application» and the renovation concept. If necessary, we will prepare these documents for you.
Generally yes. With renovations on the external pipe – from the house to the public sewer connection – you as a resident will hardly notice anything. With Sprayliner work on downpipes inside the building, individual sanitary facilities per section may be unusable for a few hours, typically half a day to a full day. In apartment buildings in Lucerne, we plan the work so that at least one wet room per living unit remains usable. We provide the affected tenants with a clear schedule in a timely manner, together with the administration. Moving out has never been necessary in our Lucerne projects.
The clear answer: The owner bears the costs for the maintenance and renovation of private property drainage. This is required by the federal Water Protection Act and the Lucerne Settlement Drainage Ordinance. In the event of sudden damage, such as a burst pipe with water leakage, subsequent damage can be covered by building insurance or building water insurance, depending on the policy. However, wear and tear due solely to age is not an insurable event. The good news: In the canton of Lucerne, sewer renovation costs are generally tax-deductible as property maintenance that preserves value. In any case, we provide complete documentation – for insurance, the tax authorities, and the civil engineering department alike.
A representative early 20th-century property near the lake presented us with a special challenge: the stoneware mains pipe showed multiple cracks, joint offsets, and extensive root intrusion from an old chestnut tree population in the garden over approximately 55 linear meters. At the same time, the pipe was partly within the influence of the lake's water level, causing increased infiltration of groundwater. The owners requested a renovation without disturbing the historically significant garden and while the property remained inhabited.
Our solution: Complete trenchless rehabilitation of the main sewer line, supplemented by short liners at six critical joint connections and targeted robotic milling to remove root mass. The spray liner was additionally used on a downpipe inside the building. The acceptance by the municipal drainage department was smooth – all sections passed the leakage test.
Renovation duration: 5 working days.
Have you received a remediation order from the Lucerne Civil Engineering Department? Have your pipes been deemed defective during a renovation? Or would you like to proactively have the condition of your sewer checked? Then you've come to the right place. No obligation, uncomplicated, and no sales pitch.
Send us your TV log and the sewer plan. – we will get back to you within 24 hours with a well-founded assessment. If no documents are available yet, we will be happy to start with a professional inspection.
Whether it's an emergency on a Saturday night or a planned sewer rehabilitation for an entire municipality – we'll solve it. Professionally, trenchlessly wherever possible, and with the complete documentation package immediately afterward. So that sewer rehabilitation remains no outstanding issue for you.
Kanalhelden AG
Meierhofstrasse 9
6032 Emmen
Tel. 041 562 31 31
[email protected]
www.kanalhelden.ch
Kanalhelden AG
Schulstrasse 2
8153 Rümlang
Tel. 043 215 09 36
[email protected]
www.kanalhelden.ch
Kanalhelden AG
Aarbergstrasse 15
3044 Innerberg
Tel. 031 561 92 86
[email protected]
www.kanalhelden.ch
Kanalhelden AG
Güterstrasse 19
4133 Pratteln
Tel. 061 563 31 84
[email protected]
www.kanalhelden.ch
Kanalhelden AG
Archplatz 2
8400 Winterthur
Tel. 043 215 09 36
[email protected]
www.kanalhelden.ch
Kanalhelden AG
Bahnhofplatz 4a
5000 Aarau
Tel. 056 561 68 35
[email protected]
www.kanalhelden.ch